Shipping policy

COVID-19 UPDATE

Due to the escalating COVID situation in NSW causing increases in freight volumes, all carriers are experiencing delays within their network of at least 2-3 days. If you are experiencing any issues, please contact customerservice@ceeclear.com

SHIPPING POLICY

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping is unavailable to PO Boxes.  

SHIPPING RATES

Shipping charges for your order are additional to your RRP. Charges are calculated as per your location. Deliveries are made within business hours on business days. We will contact you via email with the email address you provided with shipping updates on your order.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at customerservice@ceeclear.com with your name and order number, and we will look into it for you.